📞 Steps Shoes Store – Contact Policy

At Steps Shoes Store, we are committed to providing excellent customer service. To ensure clear, timely, and respectful communication, we’ve outlined the following contact policy:

🕒 Business Hours

We are available to assist you during the following hours:

• Monday – Saturday: 10:00 AM – 7:00 PM

• Sunday: Closed (Online inquiries will be answered the next business day)

📱 Contact Methods

1. Phone Support
   Call us at: 03144064659
   Available during business hours for product inquiries, order updates, and customer support.

2. Email Support
   Email: stepsshoes41@gmail.com
   Response time: Within 24–48 business hours.

3. Social Media
   You can message us via:

   • Instagram: @stepsshoes.pk

   • Facebook: Steps Shoes 
     We try to respond within 24 hours on social media.

4. In-Store
   Visit us at:
   [Insert Store Address]
   Our friendly staff will be happy to assist you in person.

🔁 Order & Return Inquiries

• For order tracking, returns, and exchange queries, please provide your Order ID and contact details.

• You can also use our online form at stepsshoes.store for specific issues.

📦 Wholesale & Business Inquiries

For partnerships or bulk purchases, email us at stepsshoes41@gmail.com with subject line: "Wholesale Inquiry – Saifullah.

⚠️ Respect & Conduct

We value respectful communication. Abusive language, threats, or harassment may result in restricted contact or denied service.